Customer Service

TIGER-Training In Guest Employee Relations
Providing Exceptional Customer Service
Service Recovery and Beyond
Perfect Service Simulation
 
Supervisory Skills
BOSS-Basic Of Supervisory Skills
 
Training Skills
Training For Results
Train The Trainer
Effective Coaching Skills
 
People Skills
People Skills Seminar
 
Telephone Skills
Telephone Skills
 
Front Office Training
Front Office Upselling
Going The Extra Mile
 
F & B Training
F & B Suggestive Selling

 


People Developer

Hotel Opening System

Performance Standards

Work Redesign

 

Mystery Shopping (Service Audit)

Outsourcing